Shipping Policy
Effective Date: March 4, 2025

Montglasn (“we,” “our,” or “us”) is committed to ensuring timely and efficient delivery of your orders. Please review our shipping policy below.

1. Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays).
  • You will receive a confirmation email with tracking details once your order is shipped.

2. Shipping Methods & Costs

  • We offer Standard, Expedited, and Express shipping options.
  • Shipping rates are calculated at checkout based on order weight, destination, and chosen shipping method.

3. Estimated Delivery Time

  • Standard Shipping: 5-10 business days.
  • Expedited Shipping: 2-5 business days.
  • Express Shipping: 1-2 business days.
  • Delivery times may vary based on location, weather, or carrier delays.

4. International Shipping

  • We currently ship to select international destinations.
  • Customers are responsible for any customs duties, taxes, or import fees.

5. Tracking & Delivery

  • Tracking details will be provided via email.
  • Montglasn is not responsible for delays caused by carriers, customs, or incorrect shipping addresses.
  • If a package is marked as delivered but not received, please contact the carrier first before reaching out to us.

6. Lost or Damaged Shipments

  • If your package is lost or arrives damaged, contact us within 7 days of delivery.
  • We will work with the carrier to resolve the issue and may offer a replacement or refund.

7. Changes & Cancellations

  • Orders can be modified or canceled within 24 hours of placement.
  • Once an order is shipped, cancellations are not possible.

8. Contact Us

For any shipping inquiries, please contact:

Thank you for choosing Montglasn!