Refund and Return Policy
Effective Date: March 4, 2025

Montglasn (“we,” “our,” or “us”) is committed to customer satisfaction. Please review our refund and return policy below.

1. Eligibility for Returns

  • Items must be returned within 30 days of delivery.
  • Products must be unused, in original packaging, and in resellable condition.
  • Certain items, such as final sale or personalized products, are non-returnable.

2. Return Process

  • Contact us at info@montglasn.com to request a return authorization.
  • Ship the item back to the provided return address.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Policy

  • Refunds are issued to the original payment method within 5-10 business days after we receive and inspect the item.
  • Original shipping fees are non-refundable.
  • If the item is damaged, we may offer a replacement or store credit instead of a refund.

4. Exchanges

  • Exchanges are allowed for defective or incorrect items. Contact us within 7 days of delivery.
  • If the desired item is unavailable, a refund or store credit will be offered.

5. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue.
  • We will cover the return shipping cost for defective products.

6. Contact Us

For any return or refund inquiries, please contact:

Thank you for shopping with Montglasn!